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Privacy & cookie policy

INTRODUCTION

My One and Only Limited (‘we’) is an e-commerce service based in England carrying on business as fashion retailers and we are committed to protecting any data that we collect concerning you.  By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.

 

WE ARE COMMITTED TO PROTECTING YOUR PRIVACY

We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service.  This Policy indicates the type of processes that may result in data being collected about you.  Your use of this website gives us the right to collect that information.

 

INFORMATION COLLECTED

We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website.  Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

[Data in relation to credit card payments is processed by Sage Pay on a secure website linked to ours and they have their own privacy policy.]

 

INFORMATION USE

We use the information collected primarily to process the task for which you visited the website.  Data collected in the UK is held in accordance with the Data Protection Act.  All reasonable precautions are taken to prevent unauthorised access to this information.  This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details.

 

COOKIES

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website. Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

 

COOKIES ON OUR WEBSITE

We use both session cookies and persistent cookies on this website. We will send to you the following cookies:

(1) Statistical Cookies - We track the websites visitors, anonymously in order to provide better services and an online experience to customers.

(2) Shopping Cart - When adding a product or returning to the shopping basket as a cookie session remembers what products you have placed in your shopping basket to allow you to pay for them securely.

(3) Security - To improve security and allow us to protect your personal data as this privacy policy states

(4) User Experience - Once logged in certain functions such as displaying your name and what you previously left in your shopping basket will allow for better user experience.

DISCLOSING INFORMATION

We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered.  We may also use the information to keep in contact with you and inform you of developments associated with our business.  You will be given the opportunity to remove yourself from any mailing list or similar device.  If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent.
We may from time to time provide information of a general nature to third parties, for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

CHANGES TO THIS POLICY

Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy.  We will take reasonable steps to draw your attention to any changes in our Policy if you are on our mailing list.  However, to be on the safe side, you should read this document each time you use the website to ensure that it still meets with your approval.

 

CONTACTING US

If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at  info@dandme.co.uk . You can also correct any factual errors in that information or require us to remove your details from any list under our control.

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