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FAQs

What payment methods do you accept?


We accept Visa, MasterCard, American Express, Delta and Mastro credit and debit cards.

This is through secure portals Sagepay or Paypal


Is it safe to use my credit card online at D&Me?


We use the latest SSL encryption technology to store and safely transmit your personal and credit card information through our systems. All orders are processed through a secure checkout system provided by Sagepay. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.


Do you ship to multiple addresses?


No, we only ship to one address per order. If you need to send items to different addresses you need to place an order for each address.

 

How soon will I get my order?

 

View Dispatch & Delivery


Can I return or exchange an item?


Please view the Terms & Conditions for the full details regarding returns.


How will I know when you have received my order?


After you place your order, you will be sent an email confirming that it has been received.

 

Is my personal information kept private?


Please view our Privacy Policy for details on personal information.

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